by Info | Oct 2, 2019 | Case study - Improving efficiency through technology
myHealth@QEHB is a leading-edge patient records portal developed by the in-house Development team at University Hospitals Birmingham NHS Foundation Trust (UHB). myHealth@QEHB allows QEHB patients to remotely access some of their clinical information held by the Trust...
by Info | Oct 2, 2019 | Case study - Improving efficiency through technology
In September 2014, the CQC rated Imperial’s outpatient services as inadequate, citing the Trust’s 17% did not attend (DNA) rate and the “poor administration of appointments”. To improve their communication with patients they have embraced electronic solutions. A text...
by Info | Oct 2, 2019 | Case study - Improving efficiency through technology
Failure to attend hospital appointments needlessly delays clinical care and consumes resources better spent on improving quality. The fact that attendance rates have remained relatively unchanged over the past 10 years suggests the problem is anything but simple. Two...
by Info | Oct 2, 2019 | Case study - Improving efficiency through technology
In 2016 Oxford University Hospitals decided to explore the feasibility of introducing voice recognition (VR) software because it had not been meeting the CCG mandated 10 day letter target; internal admin shortages impeded the support of the off-site transcription...
